TERMS AND CONDITIONS.
Effective Date: August, 2025
Agreement to Terms
By accessing and using KG Travel Co.'s services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Services Description
KG Travel Co. provides luxury travel planning and booking services, including:
Custom itinerary design
Travel bookings and reservations
Concierge services
Travel consultation and support
Service Fees and Payment
Planning Fees:
The Signature Journey: $350 per person (first 2 travelers), $150 per additional traveler
The Curated Escape: $250 per person (first 2 travelers), $100 per additional traveler
The Tailored Start: $200 (first 4 travelers), $50 per additional traveler
VIP Bookings: Complimentary
Additional Fees: As outlined in our current rate sheet, including rush fees, flight booking fees, and other à la carte services.
Payment Terms:
Planning fees are due upon engagement before proposal creation
Travel costs are paid according to supplier payment schedules
All fees are non-refundable unless otherwise specified
Booking and Cancellation Policies
Client Responsibilities:
Provide accurate information for all travelers
Review and approve proposals promptly
Respond to communications in a timely manner
Ensure all travel documents are valid and current
Cancellation and Changes:
Supplier cancellation policies apply to all bookings
KG Travel Co. planning fees are non-refundable
Changes to confirmed itineraries may incur additional fees
Travel insurance is strongly recommended
Liability Limitations
KG Travel Co.'s Role: We act as agents for travel suppliers and are not responsible for:
Supplier failures or service issues
Travel delays, cancellations, or disruptions
Loss of or damage to personal property
Personal injury or illness during travel
Acts of nature, terrorism, or government actions
Limitation of Liability: Our liability is limited to the amount of planning fees paid to KG Travel Co.
Travel Insurance
We strongly recommend comprehensive travel insurance. KG Travel Co. is not responsible for losses that could be covered by travel insurance.
Intellectual Property
All content on our website and in our materials is protected by copyright and belongs to KG Travel Co. or our licensors.
Client Conduct
Clients agree to:
Provide truthful and complete information
Respect cultural norms and local laws while traveling
Treat KG Travel Co. staff and suppliers with respect
Not hold KG Travel Co. liable for consequences of client actions
Communication Policy
All important communications must be in writing via email. We are not responsible for verbal instructions or communications through other channels.
Dispute Resolution
Governing Law: These terms are governed by [INSERT STATE] law.
Dispute Resolution Process:
Direct communication to resolve issues
Mediation if direct resolution fails
Binding arbitration for unresolved disputes
Travel Supplier Terms
All bookings are subject to the terms and conditions of individual travel suppliers (airlines, hotels, tour operators, etc.).
Force Majeure
KG Travel Co. is not liable for performance delays or failures due to circumstances beyond our control, including natural disasters, government actions, labor disputes, or pandemics.
Privacy
Your privacy is governed by our Privacy Policy, which is incorporated into these terms.
Modifications
We reserve the right to modify these terms at any time. Changes will be posted on our website and apply to future bookings.
Severability
If any portion of these terms is found unenforceable, the remainder shall remain in full force and effect.
Entire Agreement
These terms, along with our Privacy Policy and any service agreements, constitute the entire agreement between you and KG Travel Co.
Contact Information
For questions about these terms, contact us at:
Email: katiegibson@kgtravelco.com
Phone: 765-201-0103
Address: 209 N Timber Ridge Ct
Muncie, IN 47304